{"id":14580,"date":"2020-02-13T10:25:42","date_gmt":"2020-02-13T07:25:42","guid":{"rendered":"https:\/\/www.netbilisim-tr.com\/support\/authorized-services\/"},"modified":"2025-09-06T23:36:02","modified_gmt":"2025-09-06T20:36:02","slug":"authorized-services","status":"publish","type":"page","link":"https:\/\/www.netbilisim-tr.com\/en\/support\/authorized-services\/","title":{"rendered":"Authorized Services"},"content":{"rendered":"

[vc_row][vc_column width=”1\/4″][stm_sidebar sidebar=”5146″][\/vc_column][vc_column width=”3\/4″ css=”.vc_custom_1541801490061{margin-top: 15px !important;}”][vc_tta_accordion style=”modern” active_section=”” collapsible_all=”true”][vc_tta_section title=”Samson\u0131te” tab_id=”samsonite”][vc_column_text css=”.vc_custom_1739165300790{padding-top: 15px !important;padding-bottom: 15px !important;}”]You can report the defective product by filling out the contact form below or by sending an email to teknik@netbilisim-tr.com<\/a>. After the necessary inspections, you can send the product to our Authorized Service free of charge with the MNG Cargo approval code provided to you.<\/p>\n

Once the product reaches us, it will be registered and directed to the Samsonite<\/a><\/strong> company. Issues such as repair processes or return approvals will be evaluated and approved by Samsonite.<\/p>\n

**Technical Service Address:**<\/p>\n

Net Accessory Informatics Products Industry and Trade Inc.
Huzur Mahallesi Tomurcuk 1 Sokak No:5\/A Sar\u0131yer – Istanbul
MNG Cargo Agreement Code: 288 897 521<\/p>\n

To access the Technical Service Application Form, CLICK HERE<\/span><\/strong><\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Ion Audio” tab_id=”ion”][vc_column_text css=”.vc_custom_1727849166530{padding-top: 15px !important;padding-bottom: 15px !important;}”]ION Audio<\/a><\/strong> brand products will now be serviced by DES Elektronik, whose contact information is provided below.<\/p>\n

We kindly ask you to pay attention to the following points for service procedures:<\/p>\n

Problematic products should be sent directly to DES Elektronik.
It is mandatory to include an approved warranty certificate and a photocopy of the invoice with the products.
Agreed Courier Company: ARAS KARGO
Courier Agreement Code: 221 865 455 1460
Fee: Pay-on-delivery (to be covered by DES Elektronik)
Des Elektronik Sanayi ve Ticaret A.\u015e.<\/p>\n

Tel: +90 212 274 89 64
Web: www.deselektronik.com.tr
Email: info@deselektronik.com.tr
Address: Halil R\u0131fat Pa\u015fa Mahallesi, Y\u00fczer Havuz Sokak, Perpa Trade Center B Block, Floor: 8, No: 996, \u015ei\u015fli\/Istanbul<\/p>\n

NOTE: Products sent to the Net Aksesuar Bili\u015fim warehouse or office will not be accepted.<\/p>\n

Please adhere to the above procedure to ensure the problem is resolved as quickly as possible.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Texas Instruments” tab_id=”texas-instruments”][vc_column_text css=”.vc_custom_1727849775691{padding-top: 15px !important;padding-bottom: 15px !important;}”]You can report the faulty Texas Instruments<\/strong><\/a> product via the contact form below or by emailing teknik@netbilisim-tr.com. If deemed appropriate, you will be provided with an Mng Cargo approval code to send the product to us free of charge.<\/p>\n

Our Technical Service Address:<\/p>\n

Net Aksesuar Bili\u015fim \u00dcr\u00fcnleri Sanayi ve Ticaret Anonim \u015eirketi
Huzur Mahallesi Tomurcuk 1 Sokak No:5\/A Sar\u0131yer – Istanbul
Mng Cargo Agreement Code: 288 897 521<\/p>\n

For the Technical Service Application Form, please CLICK HERE<\/span><\/strong><\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Canon” tab_id=”Canon”][vc_column_text css=””]You can report the faulty Canon<\/a><\/strong> product via the contact form below or by emailing teknik@netbilisim-tr.com. If deemed appropriate, you will be provided with an Mng Cargo approval code to send the product to us free of charge.<\/p>\n

Our Technical Service Address:<\/p>\n

Net Aksesuar Bili\u015fim \u00dcr\u00fcnleri Sanayi ve Ticaret Anonim \u015eirketi
Huzur Mahallesi Tomurcuk 1 Sokak No:5\/A Sar\u0131yer – Istanbul
Mng Cargo Agreement Code: 288 897 521<\/p>\n

For the Technical Service Application Form, please CLICK HERE<\/span><\/strong><\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Mack” tab_id=”mack”][vc_column_text css=”.vc_custom_1727849017737{padding-top: 15px !important;padding-bottom: 15px !important;}”]You can report the faulty Mack<\/a><\/strong> product via the contact form below or by emailing teknik@netbilisim-tr.com. If deemed appropriate, you will be provided with an MNG Cargo approval code to send the product to us free of charge.<\/p>\n

Our Technical Service Address:<\/p>\n

Net Aksesuar Bili\u015fim \u00dcr\u00fcnleri Sanayi ve Ticaret Anonim \u015eirketi
Huzur Mahallesi Tomurcuk 1 Sokak No:5\/A Sar\u0131yer – Istanbul
Mng Cargo Agreement Code: 288 897 521<\/p>\n

For the Technical Service Application Form, please CLICK HERE<\/span><\/strong><\/a>.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”third_bg_color” css=”.vc_custom_1543497959343{margin-top: 30px !important;margin-bottom: -60px !important;}”][vc_column][vc_cta h2=”\u201cNitelikli Elektronik ve Teknoloji\u201d” h2_font_container=”tag:h2|font_size:20px|text_align:left|color:%23000000|line_height:24px” h2_use_theme_fonts=”yes” shape=”square” style=”flat” add_button=”right” btn_title=”Product Catalog” btn_style=”flat” btn_color=”theme_style_2″ btn_align=”right” btn_i_align=”right” btn_i_icon_fontawesome=”fas fa-chevron-right” css=”.vc_custom_1665485976168{margin-bottom: 0px !important;}” particles=”yes” use_custom_fonts_h2=”true” btn_button_block=”true” btn_add_icon=”true” el_class=”third_bg_color” btn_link=”url:https%3A%2F%2Fwww.netbilisim-tr.com%2Fwp-content%2Fuploads%2Fkatalog%2FNet-Bilisim-Dijital-Katalog.pdf|target:_blank|”][\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column width=”1\/4″][stm_sidebar sidebar=”5146″][\/vc_column][vc_column width=”3\/4″ css=”.vc_custom_1541801490061{margin-top: 15px !important;}”][vc_tta_accordion style=”modern” active_section=”” collapsible_all=”true”][vc_tta_section title=”Samson\u0131te” tab_id=”samsonite”][vc_column_text css=”.vc_custom_1739165300790{padding-top: 15px !important;padding-bottom: 15px !important;}”]You can report the defective product by filling out the contact form below or by sending an email to teknik@netbilisim-tr.com. After the necessary inspections, you can send the product to our Authorized Service free of charge with the MNG<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":14515,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14580","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/pages\/14580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/comments?post=14580"}],"version-history":[{"count":0,"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/pages\/14580\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/pages\/14515"}],"wp:attachment":[{"href":"https:\/\/www.netbilisim-tr.com\/en\/wp-json\/wp\/v2\/media?parent=14580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}