You can report the faulty product by filling out the contact form below or by emailing teknik@netbilisim-tr.com. After the necessary reviews are completed, you can send the product to us free of charge using the Mng Cargo approval code provided to you.

Once the product reaches us, it will be registered and forwarded to Samsonite. Repair processes or return approvals for the product will be evaluated and approved by Samsonite.

Our Technical Service Address:

Net Aksesuar Bilişim Ürünleri Sanayi ve Ticaret Anonim Şirketi
Huzur Mahallesi Tomurcuk 1 Sokak No:5/A Sarıyer – Istanbul
Mng Cargo Agreement Code: 288 897 521

For the Technical Service Application Form, please CLICK HERE.

Airfree brand products will now be serviced by DES Elektronik, whose contact information can be found below.

We kindly ask you to pay attention to the following points for service procedures:

Problematic products should be sent directly to DES Elektronik. It is mandatory to include an approved warranty certificate and a photocopy of the invoice with the products. Agreed Courier Company: YURT İÇİ KARGO Fee: Pay-on-delivery (to be covered by Des Elektronik)

Des Elektronik Sanayi ve Ticaret A.Ş.

Tel: +90 212 274 89 64

Website: www.deselektronik.com.tr

Email: info@deselektronik.com.tr

Address: Halil Rıfat Paşa Mahallesi Yüzer Havuz Sokak, Perpa Trade Center B Block, Floor: 8, No: 996, Şişli/Istanbul

NOTE: Products sent to Net Aksesuar Bilişim Warehouse or office will not be accepted.

We kindly request that you adhere to the above procedure to ensure the problem is resolved as quickly as possible.

ION Audio brand products will now be serviced by DES Elektronik, whose contact information is provided below.

We kindly ask you to pay attention to the following points for service procedures:

Problematic products should be sent directly to DES Elektronik.
It is mandatory to include an approved warranty certificate and a photocopy of the invoice with the products.
Agreed Courier Company: ARAS KARGO
Courier Agreement Code: 221 865 455 1460
Fee: Pay-on-delivery (to be covered by DES Elektronik)
Des Elektronik Sanayi ve Ticaret A.Ş.

Tel: +90 212 274 89 64
Web: www.deselektronik.com.tr
Email: info@deselektronik.com.tr
Address: Halil Rıfat Paşa Mahallesi, Yüzer Havuz Sokak, Perpa Trade Center B Block, Floor: 8, No: 996, Şişli/Istanbul

NOTE: Products sent to the Net Aksesuar Bilişim warehouse or office will not be accepted.

Please adhere to the above procedure to ensure the problem is resolved as quickly as possible.

You can report the faulty Texas Instruments product via the contact form below or by emailing teknik@netbilisim-tr.com. If deemed appropriate, you will be provided with an Mng Cargo approval code to send the product to us free of charge.

Our Technical Service Address:

Net Aksesuar Bilişim Ürünleri Sanayi ve Ticaret Anonim Şirketi
Huzur Mahallesi Tomurcuk 1 Sokak No:5/A Sarıyer – Istanbul
Mng Cargo Agreement Code: 288 897 521

For the Technical Service Application Form, please CLICK HERE.

You can report the faulty Mack product via the contact form below or by emailing teknik@netbilisim-tr.com. If deemed appropriate, you will be provided with an MNG Cargo approval code to send the product to us free of charge.

Our Technical Service Address:

Net Aksesuar Bilişim Ürünleri Sanayi ve Ticaret Anonim Şirketi
Huzur Mahallesi Tomurcuk 1 Sokak No:5/A Sarıyer – Istanbul
Mng Cargo Agreement Code: 288 897 521

For the Technical Service Application Form, please CLICK HERE.